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Casino Lab Review – Great Payout Rates and Promos

Muhammad Gregory Written By Muhammad Gregory Published on 22.02.2021 Last Updated on 19.07.2024

Dear readers, we regret to inform you that Casino Lab is closing. We would like to recommend that you try your luck at Karamba, which is one of our top online casinos.

If you’re searching for a new place to bet, our Casino Lab review pours in the right ingredients for online gambling thrills. We mix two parts analysis and three parts expertise to rate the self-proclaimed Slot Professor’s creation and see how his experiment stacks up compared to other operators.

Our Rating of Casino Lab - United Kingdom United Kingdom Flag

Overview – One Click to Your Topic
Games 1,300+
Jackpots 56
RTP 96.31%
Customer Support Live Chat 24/7, Email, Telephone UK flag
Most Popular Game 7s to Burn
Fairness Ensured By UKGC
Player Protection GAMSTOP, BeGambleAware
Gambling Licence UKGC Licence 45235
Welcome Bonus £100 Bonus + 300 Spins
Visit Casino Lab Play Here
Website casinolab.com
Overall Rating 4.7 / 5
Casino Lab Highlights:
Casino Rank Best Payout Casinos
Payment Rank Top Trustly Casinos
18+ FULL T&C'S APPLY. NEW PLAYERS ONLY. £10 MIN DEPOSIT. £5 MAX BET USING BONUS. 40X WAGERING APPLIES. BONUS VALID FOR 14 DAYS. 30 SPINS WILL BE CREDITED INSTANTLY UPON QUALIFYING DEPOSIT + THEN 30 PER DAY FOR 9 DAYS ON PRE-SELECTED GAMES. FREE SPINS VALID FOR 72 HOURS FROM CREDIT. MAX FREE SPINS WINNINGS £100. EWALLETS EXCLUDED

Player safety is our number one concern, so we only review fully licensed operators on our site. Plus, the scientific method is nothing without quantifying your research, so we grade each operator on its games, payouts, software and safety measures to help you decide on the best one for you.

Casino Lab Overview: 2024 Summary

Casino Lab is an online casino under the UK Gambling Commission licence 45235. The website offers a total of 1300+ casino games, with over 50 jackpots. The average payout based on GLI audits is 96.31%. The most popular Casino Lab casino game with UK players is 7s to Burn. Casino Lab has a unique theme and great promotions.

Casino Lab Games: The Science of Slots

The first ingredient we inspect when reviewing a casino is its game portfolio. We look for quality and variety, which best indicate an operator’s interest in providing the maximum entertainment value. See how the Casino Lab games performed during our study below.

The Online Casino Games at Casino Lab

The Most Popular Casino Lab Slots & Table Games

What we found during our Casino Lab review were among some of the most recognisable slot, table game and video poker titles around. Even though we knew the operator boasts over 1,300 games, we were still quite impressed with what is on offer.

The Casino Lab games collection is truly superb. What stands out about it is the immense slot catalogue. It’s got over 1,000 of the most popular slots currently on the market. To help you narrow you’re your search, we listed our favourite Casino Labs slots below.

You can choose from over 1,000 slot games, 24 roulette versions or 28 blackjack titles. This is certainly above the industry average, and you can tell the priority is on having a broad selection. Additionally, there’s a massive live dealer area on the site, which we give you the lowdown on later. For now, check out the top RNG Casino Lab games by category:

The Most Popular Games at Casino Lab Casino
Slots (1,024) Roulette (24) Blackjack (28) Table Games (14) Video Poker (7)
Fire Joker Roulette Advanced Vegas Downtown Blackjack Baccarat Professional Series Jacks or Better Poker
Reactoonz Roulette Golden Chip Vegas Single Deck First Person Craps Double Double Bonus Poker
Fruit Case European Roulette Gold Blackjack Multi Hand VIP Casino Stud Poker Aces and Eights
Jack Hammer 2: Fishy Business Roulette Gold Vegas Strip Blackjack Sic Bo All Aces Poker
Game of Thrones 243 Ways European Roulette Small Bets Blackjack VIP 3 Hand Casino Hold’em Deuces Wild
Cashville Roulette Silver Classic Blackjack Gold Casino Hold’em Deuces Wild Multi Hand

Though there aren’t a huge number of Casino Lab software providers, the ones it does have are among the best in the business. Most of the games are created by NetEnt, which is so good we created a dedicated article specifically about the company and its titles.

Live Table Game Choices

As we mentioned above, there is a massive live dealer area at the Casino Lab online casino. A hot new trend in the industry, live gaming provides you with the ability to socialise with fellow gamblers and dealers. Plus, you’re not at the mercy of random number generated (RNG) games. The Online Lobby of Casino Lab The Casino Lab live table game software is supplied by Evolution, one of the niche’s best developers. If you’re not a fan of Evolution, head over to our list of the top live UK casinos for some thoughts on other places to play.

Gambling On Your Mobile Device

Another trend becoming the norm in the online gambling world is the ability to play on your mobile or tablet. The Casino Lab games are fully optimised for mobile use, and you don’t even need to download an app. Simply navigate to the site and play in your device’s browser.

Casino Lab Mobile Gaming Mix and match your favourite casino recipes from anywhere in the UK.
£100 + 300 Spins Welcome Bonus
18+ FULL T&C'S APPLY. NEW PLAYERS ONLY. £10 MIN DEPOSIT. £5 MAX BET USING BONUS. 40X WAGERING APPLIES. BONUS VALID FOR 14 DAYS. 30 SPINS WILL BE CREDITED INSTANTLY UPON QUALIFYING DEPOSIT + THEN 30 PER DAY FOR 9 DAYS ON PRE-SELECTED GAMES. FREE SPINS VALID FOR 72 HOURS FROM CREDIT. MAX FREE SPINS WINNINGS £100. EWALLETS EXCLUDED

This helps reduce the burden both on you and the developer for app maintenance. Plus, you can liaise with customer support and manage your account from your phone if you need to. Gone are the days of waiting for app updates before you can sit down and start gambling.

That being said, we do appreciate how well-developed apps can enhance the user experience. If you’re an app fanatic or are unsure of which mobile playstyle fits you, read our detailed write-up about the best mobile casinos in the UK.

Casino Lab Stakes: High-Stake and Low-Stake Options

The next part of our Casino Lab review examines the table limits. Wagering limits are a great indicator of the type of clientele an operator wants to appeal to. Plus, it’s beneficial when a site has a broad range of betting options because it lets you implement various strategies.

The Casino Lab online casino has a good range of betting limits, though high rollers will need to head to the website’s live dealer section. Those on a budget can wager for as little as 1p, and mid-stakes players can bet up to £5,000 on RNG roulette.

You can refer to our list of popular Casino Lab games for some ideas on titles which may appeal to you. Many games have specific themes, so if you’re a fan of specific types of movies or books you’ll probably find something along those lines you want to play.

High and Low Roller Games
#1 Casino Lab High Stakes Slot Viking Runecraft
#1 Casino Lab Low Stakes Slot Starburst
Best High Roller Roulette European Roulette Gold
Best High Roller Blackjack European Blackjack Gold
Top Low Limit Roulette American Roulette
Top Low Limit Blackjack Atlantic City Blackjack
Highest Live Dealer Max Bet Blackjack Fortune VIP
Lowest Live Dealer Min Bet Dream Catcher

Casino Lab Payout Percentages

Since we’ve covered how much it costs to play, you’re probably wondering how much you can win. While you’ll never know if your next win is coming, you can know how much of the money put into a game is returned to players on average over an extended period.

This number is known as the return to player rate (RTP) of a game. A common misconception is thinking the casinos are the ones that dictate this, but it’s the title’s developer. Once this number is programmed into a title, it’s sent for verification and published on its carriers’ sites.

  • .

  • Classic Slots 92.19 - 96.74%

  • Video Slots 95.34 - 98.00%

  • Roulette 94.73 - 97.30%

  • Blackjack 99.21 - 99.85%

  • Table games 94.78 - 98.96%

  • Video Poker 99.38 - 99.92%

  • Scratch Cards 76.50 - 96.03%

  • Arcade Games 0.0 - 0.0%

  • . .

  • . . . . .

  • Return to Player (%)

You can see the Casino Lab payout structure by game category above. These numbers are regularly tested and corroborated by independent game auditors, so you know you can trust them. Additionally, the UKGC has strict regulations regarding the publishing of these numbers.

While it won’t indicate how much or when you’ll win, RTP is good for comparing two titles of the same game type. For instance, if you can’t decide which version of blackjack you want to play, it’s never a bad bet to go for the one with a higher RTP.

Casino Lab Deposit and Withdrawal Methods

Casino Lab supports a wide selection of popular payment methods for making safe and convenient deposits. All major debit cards are accepted. Mobile payment options are also available through Apple Pay and Boku. Instant bank transfers and prepaid vouchers are supported. Furthermore, the operator accepts a diverse selection of e-wallets, including popular options such as PayPal, Payz, and Skrill. The minimum deposit across all options is set to just £10.

Payment Method Type Minimum Deposit Casino Withdrawal Payment Fee
Visa Debit Card £10 Yes Yes
Maestro Debit Card £10 No No
Mastercard Debit Card £10 Yes Yes
Apple Pay Mobile Digital Wallet £10 Yes Yes
Boku Mobile Payment £10 No No
Paysafecard Prepaid Voucher £10 No No
Skrill E-wallet £10 Yes Yes
Neteller E-wallet £10 Yes Yes
PayPal E-wallet £10 Yes Yes
Payz E-wallet £10 Yes Yes
MuchBetter E-wallet £10 Yes Yes
MiFinity E-wallet £10 Yes Yes
Jeton E-wallet £10 Yes Yes
Trustly Instant Bank Transfer £10 Yes Yes

There are plenty of withdrawal options available. Remember that you must first deposit with a payment method before you can withdraw with it. Withdrawals come with impressive processing times. Once the operator authorises your request, withdrawals through Visa, Mastercard and Apple Pay take just 1-3 working days, with e-wallet withdrawals processed instantly. Withdrawals incur a 2.49% handling fee, with a minimum fee of £2.99 and the maximum capped at £19.99.

The Casino Lab Interface & Layout

Though the user interface isn’t a dealbreaker for most people like an operator’s titles and software are, it’s still good to know which sites prioritise a seamless user experience. We give higher ratings to casinos with fast loading webpages and ones that make specific games easy to find.

The Casino Lab online casino ticks both these boxes, as it loads quite rapidly and the titles are all prominently displayed. It also has a search bar and makes finding your favourites super easy by allowing you to filter by game type, title or software provider.

Some Details About Casino Lab Casino Software
Software Provider NetEnt
Website www.netent.com
Game Developer(s) Evolution, Play’n GO, Red Tiger Gaming, Pragmatic Play, Yggdrasil, Microgaming, Quickspin, iSoftBet, Big Time Gaming, Push Gaming, Wazdan, Skywind
Languages English
Download-Size No Download
Hardware Requirements Internet Capable Device
Software Requirements Compatible Web Browser
Instant Play Requirements Internet Connection Required

Much like we mentioned in the mobile part of this Casino Lab review, there’s no downloadable desktop client required to play. All the games load up directly in your browser so you can play instantly. The only things you need are a web-capable device and an internet connection.

The Casino Lab software is sourced from 13 of the world’s top developers. Though this isn’t the broadest collection we’ve seen, the focus on quality is there. You’d be hard-pressed to find more name recognition in a group of developers this small.

Casino Lab Company Information

Since you know all about the operator itself, we can discuss who owns and operates it. The Casino Lab online casino is owned and operated by Genesis Global, a company based in Malta. Founded in 2014, it’s grown to own 15 popular brands worldwide when this page was published.

In a well-publicised incident in mid-2020, Genesis had its remote gambling licence revoked on an interim basis by the UKGC. This was for activities carried out which relied on having a licence but were not following a condition of the licence. What the possible breach was is not identified.

However, in late 2020, the UKGC reinstated the Genesis Global licence in full, allowing it to offer its services to UK consumers again. This was largely due to the firm’s hard work and ongoing cooperation with the Gambling Commission to ensure no further breaches were committed.

More Genesis Global Details

As you can imagine, with any firm concerned about its reputation, Genesis Global features many player protections to prevent its customers from developing gambling problems. It sponsors popular problem gambling organisations (PGOs) like BeGambleAware and GAMSTOP to assist in the reduction of gambling addiction.

Additionally, it has adjustable deposit limits, activity limitations periods and self-exclusion measures so you can gamble without worrying about going overbudget. If you feel like you or someone you know is developing a gambling problem, we strongly encourage you to reach out to a PGO for help.

More Information About Casino Lab Casino
Company Security Player Protection Support
Name: Casino Lab Encryption: 128-bit SSL Deposit Limits: Adjustable Phone: 0800 755 5348
Head Office: 28, GB Buildings, Level 3, Watar Street Ta’ Xbiex, XBX 1301 Licence: 45235 Activity Limitations: Available Email: [email protected]
Parent Company: Genesis Global Ltd. IT-Security: Sectigo Self Exclusion: Available Contact Form: Not Available
CEO: Ariel Reem RTP Analysis: GLI Protection of Minors: Guaranteed Live Chat: 24/7
Employees: 100+ Anti-Money Laundering: ID Verification Problem Gambling Organisations: GAMSTOP, BeGambleAware

Contacting Customer Support

Though we hope you won’t need to get in touch with Casino Lab support often, it’s always good to know how to get help if something goes wrong. This brand offers 24/7 account and technical assistance via phone, email or live chat. Here is a list of Casino Lab support options:

  • Live Chat: Available 24/7, Login Required
  • Contact Form Response Time: Not Available
  • Phone Number: 0800 755 5348
  • Email Response Time: 2-3 Days

We always like operators that have live chat functions because you have direct access to support agents and get immediate assistance. While you can directly get assistance via phone, you may have to wait on hold until someone is available, which isn’t a problem with instant chat programs.

Unfortunately, the customer support features are only offered in English. If you aren’t comfortable discussing your account in English, we recommend having someone nearby who can help you.

Staying Safe in the Casino Lab

When you’re in a laboratory, it’s always good to know how to stay safe. Though you won’t find lab coats and safety goggles here, we closely examine how the operator keeps your data and banking information secure. The first thing we always look at is a site’s gambling licence.

The Casino Lab is licensed by the UKGC, under licence reference number 45235. It also holds licences with the Malta Gaming Authority so it meets strict compliance requirements in two jurisdictions.

Additionally, 128-bit encryption is the foundation of the Casino Lab safety measures, and the site has a web security certificate from renowned IT security company Sectigo. You can click the padlock on the left side of your browser’s address bar to see the credentials.

Extra Bonus Points

On top of all the categories we’ve reviewed so far, there’s a variety of operator information that doesn’t fit neatly into our other criteria that’s worth mentioning. These bonus points are typically things like industry awards, existing member promotions or special games and can be the difference when deciding between two sites.

Genesis Global was nominated for multiple categories at the 2020 EGR awards, the most prestigious in the gambling industry, including Brand of the Year. While it didn’t take any home, just being nominated is noteworthy.

The Casino Lab online casino also features a generous welcome offer and ongoing promotions for existing members. While these offers are often eye-popping, it’s worth noting that this operator’s wagering requirements tend to be a bit steep.

We never suggest chasing bonuses with wagering requirements outside of your budget range, so be aware of how much you need to bet to convert bonus funds into cash. If you’re looking for the best welcome packages in the industry, you can read our page on the best casino bonuses in the UK for more details.

  • Awards 2/3

  • Promotions 3/3

  • Special Games 1/2

  • Loyalty Scheme 1/1

  • Extras 1/1

  • Bonus Points 8

While it was hard to find, our thorough research for our Casino Lab review turned up an exclusive club for VIP players. Becoming a Lab Club Scientist is by invitation only, so frequent players get access to a load of extras like a monthly prize draw, account manager and exclusive holiday packages.

Casino Lab Review Conclusion

Overall, our Casino Lab rating is exceedingly positive. The operator has loads of high-quality games from the industry’s best software providers and an excellent live casino.

It also has a great user interface and you can take advantage of multiple payment options. Plus, the Casino Lab payout rates are among some of the best in the business.

Strengths and Weaknesses of Casino Lab
Major Strengths
  • Diverse Game Portfolio
  • Superb Live Casino
Minor Strengths
  • Great User Interface
  • Lots of Payment Methods
Major Weaknesses
  • Limited Software Choices
  • Steep Wagering Requirements
Minor Weaknesses
  • Hard to Find the Promotions
  • English Only
Welcome Bonus £100 + 300 Spins
18+ FULL T&C'S APPLY. NEW PLAYERS ONLY. £10 MIN DEPOSIT. £5 MAX BET USING BONUS. 40X WAGERING APPLIES. BONUS VALID FOR 14 DAYS. 30 SPINS WILL BE CREDITED INSTANTLY UPON QUALIFYING DEPOSIT + THEN 30 PER DAY FOR 9 DAYS ON PRE-SELECTED GAMES. FREE SPINS VALID FOR 72 HOURS FROM CREDIT. MAX FREE SPINS WINNINGS £100. EWALLETS EXCLUDED

Though our opinion of this operator is quite positive, a few things could be improved. The wagering requirements for promotions tend to be on the expensive side, and there could be more choice in terms of software.

It would also be helpful if the promotions were easier to find on the website. They seem hidden upon first glance, though this isn’t a big issue for us. If any of these negatives turn you off this operator, feel free to check out our list of the best online casinos.

Muhammad Gregory, Author in online-casinos.com
Muhammad Gregory – Author and Casino Expert

The unique theme of Casino Lab adds a fresh, fun edge to this online casino. With a top-notch game selection, generous bonuses, and many payment options, the casino has all the elements you need for a memorable gaming experience.

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Frequently Asked Questions

Though we tried to cover as much as possible in our Casino Lab review, often readers have more specific questions which we answer in the FAQs below. If you have further questions about this or any brand listed on our site, feel free to get in touch.

Is Casino Lab safe?

Yes, Casino Lab is safe. Though previously suspended by the Gambling Commission, its licence was reinstated. Feel free to check out the Casino Lab company information section of our review for details about the suspension and reinstatement of Genesis Global's UKGC licence and the other security credentials.

Which are the best Casino Lab casino games for UK players?

Casino Lab offers loads of slots, blackjack, roulette and other titles, and includes a massive live dealer suite. With so much choice, the best games to play will depend on your own gaming preferences. See our full write-up on the Casino Lab games for more information.

How good are the Casino Lab slots?

The Casino Lab slots selection includes over 1000 titles. You will find a diverse selection of slots from some of the best developers in the industry. With slots from NetEnt, Microgaming, Play’n GO, and other top-notch providers, the slot games come with a wide range of themes, excellent graphics, and exciting gameplay features.

Is there a Casino Lab no deposit bonus in the UK?

Casino Lab does not offer a no deposit bonus for UK players currently. However, it does offer a generous matched deposit bonus and free spins upon making your first deposit. Keep in mind that while the Casino Lab payment methods include many e-wallets, this payment type is excluded from claiming the new player bonus.

Are there Casino Lab free spins?

Yes, there are! If you check our overall rating of Casino Lab, you will see that the welcome bonus offer includes free spins. The operator also offers various special promotions from time to time that include free spins offers. So, existing players can also benefit from free spin bonuses at this casino.

Can I play Casino Lab on mobile?

Yes, you can. There is no Casino Lab app for download. However, the casino website is fully mobile compatible, and you can play games directly in your mobile browser. This is an established trend in the industry. You can see more about Casino Lab mobile gaming in this review.

Is there a Casino Lab live casino in the UK?

Yes, Casino Lab features live dealer games in its online casino. You can play casino classics like roulette and blackjack or try your hand at more niche options like money wheels or sic bo. See the live dealer section of this review for the full scoop.

Are the Casino Lab payouts legit?

Yes, the payouts at Casino Lab are legit. Casino Lab is a UK-licensed casino site. As such, its games and payouts are independently tested and verified. You can play any games at this casino and be confident that they give you a fair chance of winning.

How can I contact the Casino Lab online casino from the UK?

There are various Casino Lab customer support options available if you need to get in touch with the operator. Once you log in to your account, you can contact the casino using live chat, which is available 24/7. Other contact methods include free phone, email, and an on-site contact form.