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Casumo Casino Review 2024: Top Bonuses, Games, and Player Experience

Scott Lawson Written By Scott Lawson Published on 13.10.2017 Last Updated on 09.09.2024

Since its launch in 2012, Casumo has quickly become one of the UK’s favourite online casinos. It is known for its extensive gaming collection, quirky marketing, and user-friendly platform. In this Casumo casino review, we will examine its game selection, bonuses, mobile compatibility, customer service, and overall user experience. Keep reading to see why it’s so popular with its loyal customers.

Our Rating of Casumo - United Kingdom United Kingdom Flag

Overview – One Click to Your Topic
Games 860+
Jackpots 37
RTP 97.23%
Customer Support Live Chat 24/7, Email English
Most Popular Game Mega Moolah
Fairness Ensured By eCOGRA
Player Protection GambleAware, GamCare
Gambling Licence UKGC Licence 39265
Welcome Bonus £100 + 50 Spins
Visit Casumo Casino Play Here!
Website www.casumo.com
Overall Rating 5 / 5
Casumo Casino Highlights:
Casino Rank Best Online Casinos
Payment Rank Best PayPal Casinos
Full T&Cs apply. *18+. New customers. Opt-in required. 50 Bonus Spins on “Big Bass Bonanza” at 10p per spin and 100% Deposit Bonus up to £100 on first deposit (payment method and play restrictions apply). Min. deposit £20. 30x wagering for Bonus Spins 30x wagering on Deposit + Bonus (game weighting applies). Max. £5/spin or £0.50/line.Offer ends in 7 days. Please gamble responsibly ? BeGambleAware.org T&Cs apply

Casumo Casino Overview

Casumo is an online casino under the UK Gambling Commission licence 39265. The website offers a total of 860+ casino games, with over 37 jackpots. The average payout based on eCOGRA audits is 97.23%. The most popular Casumo casino game with players is Mega Moolah. It is one of the best online gambling destinations.

An Overview of the Game Selection

One of the biggest draws for any online casino is its games collection. To truly evaluate an opemotrator’s gaming section, you have to consider many different factors. For instance, the variety of games, whether or not they feature the market’s most popular and up-to-date games and also how they fare on mobile devices. This section of the review will answer all these questions. We have also analysed the table limits for each individual category of game.

The Online Casino Games at Casumo

The Most Popular Slots & Table Games

Incorporating one of the biggest collections of games in any single casino we have ever reviewed, Casumo stands out with its collection of over 860 games to choose from. The operator’s dedication to providing ‘the world’s first casino adventure’ really shines through with the variety and quantity of titles to play within the slots, table games and live gaming categories. Not all top operators manage to offer such a good diversity.

As usual, the Casumo casino slots games make up the majority with around 785 to choose from. These range from slot game classics such as Slots O’Gold, Mega Moolah and Thunderstruck 2, to more recent releases such as the Jurassic World and Guns N’ Roses slots. There is also the slot based on the band Motorhead.

There are over 30 jackpot slot games with seven of them featuring progressive winning totals. The best jackpot slots increase every time a game is played but not won. The largest of which was Hall of Gods, which featured a jackpot of over £4 million at the time of writing this review. Plenty of free and bonus spin features round up a very impressive slot gaming experience.

The Most Popular Casumo Casino Games
Slots (788) Roulette (15) Blackjack (19) Table Games (24) Video Poker (9)
Starburst Key Bet Roulette American Blackjack Baccarat All American
Book of Dead American Roulette Live Blackjack Texas Holdem Dueces Wild Double Up
Gonzo’s Quest Monopoly Hot Properties Blackjack Pro Casino Stud Poker Joker Wild
Bonanza French Roulette La Partage Double Exposure Blackjack Oasis Poker Deuces Wild
Game of Thrones 243 Ways Premium European Roulette Blackjack HD Let It Ride Jacks or Better Classic
Jurassic Park Live Roulette European Blackjack Punto Banco All American Double Up

There is no doubting Casumo’s emphasis on providing an unrivalled slot gaming experience, however, there has clearly been a lot of time and care taken to handpick the best available online table games. The roulette section features industry favourites such as American, Live and French Roulette but keeps things interesting with roulette offshoots such as Monopoly Roulette Tycoon.

As with all top blackjack casinos, it stands out for its diverse array of low-to-high stakes gaming options for all of the different variants including Single Deck, Double Exposure and Pontoon Blackjack. In addition, there is a wide variety of other favourites including baccarat and punto banco as well as poker games such as Oasis and Casino Stud Poker. Casumo also offers nine different video poker options to choose from.

Nearly all of the Casumo casino games can be played for free giving plenty of opportunities for newer players to test out different strategies before spending any real money. As of yet, there are no scratchcards or arcade games but given the plethora of games they currently offer, it can only be a matter of time before they are made available.

Live Gaming Experience

Casumo casino features a live gaming section with a selection from two of the industry’s stalwarts in producing high quality live gaming experiences – NetEnt and Evolution. With up to nine different suites to choose from, see your game elevate as you take on the live casino dealer.

The Online Lobby of Casumo When the two game providers combine for the blackjack categories, they offer 37 choices of the live dealer game. There is something for the high rollers with a seemingly endless list of VIP options from Platinum to Grand and Diamond. The variation in the minimum and maximum bets means these tables cater for all budgets and experience levels.

Standout Live Games at Casumo
  • A live dealer spinning the rainbow prize wheel of Casumo's Dream catcher. 1/3 Dream CatcherA game show-style game that is a delight for the senses. Full of bright colours, a bright host and, hopefully, big wins!
  • A female live dealer in a red dress at the Casumo blackjack table. 2/3 Live BlackjackWith 30 dealers to choose from, find the best game of twenty-one for you! Can you beat the dealer?
  • A live dealer at the Casumo poker table. 3/3 Ultimate Texas Hold ’emThis extremely popular, multi-decision game of Hold’em will have you coming back for more!

Whether you’re looking for roulette, blackjack, or an exclusive game type that you won’t even find in land-based casinos, Casumo has you covered. All games are streamed from state-of-the-art studios and fronted by skilled and friendly hosts and dealers.

Optimised for Mobile

The rapid move from web-based games to mobile continues to grow exponentially, meaning casinos everywhere have had to react accordingly. Casumo has done this and more, resulting in it winning the highly coveted Mobile Casino of the Year award in the EGR Operator Awards.

You’ll need to check your handheld device against the table below to make sure your software is compatible with the Casumo app. The app was built using HTML5 so you won’t have to download any additional software to support it, or put up with occasional glitches. If you’d rather not download the app, don’t worry. The Casumo website is fully mobile-optimised and you’ll be able to access all the same features

App Download Details
OS Minimum Requirement Download Size Download from Web App
.iOS iOS 9.1 or later 98 MB iTunes App Store Available
.Android Android 4.0.3 and up Google Play store Available

An easy to use app with an interface that adjsust to smaller screens, it’s no surprise that this award winning app is ranked among the best with players and critics alike. The app is downloadable from the iTunes store, while the Android app can be found in the Google Play store.

Table Limits

With such an enormous selection of games, it is absolutely paramount that Casumo focuses on providing table limits that are suitable for a wide range of players. Table limits are the maximum and minimum amounts that players can bet within an individual game.

Fortunately, Casumo has made its table limits applicable to everyone by having limits low enough for low stakes players whilst still catering to the high rollers who want to bet more. The limits vary from game to game. The minimum limit on slot games ranges from 1p to £1 per line. For more adventurous players, Casumo online casino has maximum slot limits between £10 and £800 per line.

Casumo Table Limits: High-Stake and Low-Stake Options
#1 Casumo High Stakes Slot Mega Moolah
#1 Casumo Low Stakes Slot Twin Spin
Best High Roller Roulette Premium European Roulette
Best High Roller Blackjack Double Exposure Blackjack
Top Low Limit Roulette 20p Roulette
Top Low Limit Blackjack Blackjack Classic Touch
Highest Live Dealer Max Bet Mega Fire Blaze Roulette
Lowest Live Dealer Min Bet Hi-Lo

For roulette players, the limits also favour both high and low stakes players. For instance, the lowest amount that can be played is just 1p whereas the maximum stake is a whopping £75,000. It’s a different story for the blackjack players where the limits tend to favour higher stakes players slightly with a minimum stake of 50p and maximum of £10,000.

For those wishing to find lower stakes games, we would highly recommend Mr Green casino where the minimum limits for roulette, blackjack and slots are 1p, 10p and 1p respectively. If you’re interested, check out out review on Mr Green where you can find more information on this operator’s game selection, payout rates and overall casino rating.

Payout Rates

A casino’s payout rate, also known as the return to player (RTP), shows the percentage of money paid out to players across different games over time. It can be overlooked by players, but those looking for an edge often find RTPs to be an integral part of the evaluation process of a casino.

There are two possible ways of presenting payout rates. In most cases, a game’s individual RTP is displayed within the ‘How to Play’ instructions, but it can be time-consuming to check through every game you are playing. Therefore, many of the top casino sites hire independent testing authorities to monitor their games to ensure everything is operating fairly.

Casumo’s payout report has yet to be published this year but do not worry as we have already gathered the individual RTP rates for each type of game. Check out the table below to see all the different categories along with their respective payout percentage ranges, giving you a more informed choice about what you want to play. For more information on payouts, check out the best payout online casino sites.

Payout Rates of the Different Casino Games
  • .

  • Classic Slots 94.12 - 97.20%

  • Video Slots 95.21 - 96.83%

  • Roulette 94.40 - 98.45%

  • Blackjack 98.45 - 99.77%

  • Table Games 97.05 - 99.46%

  • Video Poker 96.44 - 99.34%

  • Scratch Cards* 0.00 - 0.00%

  • Arcade Games* 0.00 - 0.00%

  • . .

  • . . . . .

  • Return to Player(%)

* No scratch cards and arcade games available.

As the table shows, Casumo’s payout rates are pretty good ranging from 94% to 99%, which is above average for the current market. Don’t forget that some rates largely depend on the rules of the individual game. For example, the payout rates for blackjack tend to be higher than the rest and usually range between 98% and 99%, as is the case with Casumo.

Alternatively, slots tend to have greater variation in their RTP rates. Casumo’s slot ratings are between 94% and 96%, a little lower than you would like, but again, this is consistent with industry trends. The payout rates for the rest of the table games and the video poker are also quite high. The operator has garnered a great RTP average of 97.23%, which makes it a strong favourite among savvy players looking for every edge they can find.

The Casumo Welcome Bonus

Upon the creation of your first account and deposit at Casumo, you can claim a welcome bonus worth up to £100. In addition, you’ll be awarded 50 bonus spins for Book of Dead. This money can be withdrawn after you fulfil the wagering requirement of 30x.

This Casumo bonus comes in the shape of a deposit match of between £10 and £100. It is up to the player to decide the size of the offer they wish to play with.

How to Claim the Welcome Offer

All it takes to get the welcome bonus, is to create a Casumo casino player account and complete your first deposit. The whole process is simple, just follow the steps below:

If the Casumo sign up bonus doesn’t tick your boxes, then perhaps you will find what your heart desires in one of the casino’s other frequent offers. Casumo may also offer seasonal promotions from time to time, for example, the Spring promotion which gives away £5,000 every day before a certain date in the season through a daily draw.

What are the Wagering Requirements?

Wagering requirements state the number of times you need to bet the value of the bonus before winnings from it can be withdrawn. In the case of Casumo, the requirement is 30x the value of both the bonus and your qualifying deposit, which is equivalent to 60x the bonus value.

Compared to other top casino bonuses, this is a little higher than the average. Not all games can be played to fulfil the wagering requirements., Game weightings are shown below:

Wagering Contributions at Casumo
  • Roulette 0% Includes Live Games

  • Blackjack 0% Includes Live Games

  • Slots 100% Video and Classic

  • Video Poker 30% All Varieties

  • 0% Scratch Cards None available

  • 0% Casino Poker Incl. live poker

  • 0% Live Games Live suite excluded

  • 0% Dice Games None available

There is no promo code to use here, you will qualify for the Casumo welcome bonus automatically if you make a deposit of £10 or more. Be sure to check the terms and conditions as some payment methods are not eligible for the welcome promotion.

Deposit and Withdrawal Methods

To access the cashier section of your profile, simply click on the icon in the left-side dashboard part of your screen. There, you will see the amount of cash you have available and you will also be able to put more money into your account. First off, you will have to choose a deposit method and then the amount you wish to put in. In the following table, you will be able to see which payment methods you can use at Casumo online casino.

Payment Method Type Minimum Deposit Casino Withdrawal Payment Fee
Visa Debit Card £10 Yes Yes
Maestro Debit Card £10 No No
Mastercard Debit Card £10 Yes Yes
Apple Pay Mobile Digital Wallet £10 Yes Yes
Paysafecard Prepaid Voucher £10 No No
Skrill E-wallet £10 Yes Yes
Neteller E-wallet £10 Yes Yes
MuchBetter E-wallet £10 Yes Yes

One of the best things about Casumo is its fast processing of withdrawals. Casumo Casino is also known for its no-limit withdrawals; however, keep in mind that in some cases when the casino may charge a fee for withdrawal requests. Furthermore, the casino does not impose any withdrawal limits on its customers. It is also a shame that PayPal is missing from the options here.

Software Provider

Casumo describes itself as ‘more than just a casino’ and states its mission as creating the ‘world’s first casino adventure’. It does indeed differentiate itself by creating a sandbox type playground environment where you receive trophies by collecting points that take you to new levels and planets.

Rewards can range from free rounds to free cash while you are playing. Essentially, the more often you play, the better the rewards. The operator also includes a social element whereby the player is informed of all the different rewards, ratings and actions of other players down the left-hand side of the web page, adding to the community feel of the casino.

The visual aesthetics of the website are very playful. There has clearly been a lot of time spent on creating fun cartoonish graphics which follow the brand values set out by the company. Casumo online casino opted for a simplified web page design with the front page and the games browser acting as the two central points of navigation with all the information you need just a scrol away.

The game browser appropriately breaks down the games into the most popular, slots, table games, jackpots, live games and finally all the titles. When you decide what you want to play, it takes just one click to launch with typical load speeds lasting under 35 seconds. There is no download option as all of the games are available through instant play. For more information on Casumo’s software, check out the table below.

Software Provider NetEnt
Website www.netent.com/en
Game Developer(s) NetEnt, Microgaming, IGT and more
Languages English, Swedish, Norwegian, Finnish and German
Download-Size Not Applicable
Hardware Requirements Not Applicable
Software Requirements Not Applicable
Instant Play Requirements Flash Player 11.3 or above

Casumo features one of the web’s widest selection of games provided by some of the biggest gaming software providers out there today. These include games from NetEnt, Microgaming and IGT, among others. All of the above software providers are renowned for high-quality content and have received many industry awards.

Having this collection is a real advantage for the operator. The casino is compatible with most devices and recently won the Best Mobile Casino of the Year award at the annual EGR Operator Awards. Unfortunately, the website can be a bit buggy at times but these were very rare instances.

Overall, the website’s gamified user experience and the addition of an outstanding selection of the industry’s best software providers make it very deserving of a 10 out of 10 rating in this category.

An Overview of the Casino

Founded in 2012 with the goal of creating a great gaming experience, Casumo has, in a short space of time, gone on to establish itself as one of the top licenced casinos. The operator has received many plaudits for its entertaining marketing campaigns, its affiliate program model, its adoption of modern technology and its promotion of responsible gambling.

Interesting Facts About the Casino

Based in Malta, the operator originated in the Scandanavian market but has recently expanded to the United Kingdom in the last few years. Casumo frequently uses humour in its campaigns and scooped the award for the Best Marketing Campaign at the 2016 EGR Nordic Awards.

Within the UK market, Casumo got its biggest coup yet by signing a 3-year sponsorship with Wembley Stadium, the flagship sports and entertainment arena in England. The deal enables the company to promote its brand via the venue’s screens, events and on the stadium’s social media channels.

The casino has also created five millionaires in recent years. The most recent came in March 2017 with a player winning a whopping 4.6 million on the Mega Fortune Dreams slot game. This was the largest sum to be won on the website to date.

More Information about Casumo
Company Player Protection Security Support
Name: Casumo Services Ltd. Deposit Limits:Adjustable Encryption:128-bit SSL Phone:Not available
Head Office:Unicorn Centre, SWQ 2335 Activity Limitations:Available Licence:39265 Email: [email protected]
Country:Malta Self Exclusion:Available RTP Analysis:eCOGRA Contact Form:Available
CEO:Oscar Simonsson Protection of Minors:Guaranteed Anti Money Laundering:ID-Check required at first deposit Live Chat:Available
Employees:175+ Problem Gambling Organisations:Gamcare, Be Gamble Aware

Customer Support

How an operator communicates with its customers is a vital part of the evaluation process when conducting a review. We are a group of very experienced casino players and can understand the frustration that poor customer service can bring. Therefore, we are very happy to say that we have been very impressed with the customer support systems we have come in contact with during this Casumo casino review.

The operator recommends using the live chat service, which is available 24 hours a day, 7 days a week. There is a comprehensive and in-depth frequently asked questions section which should act as the first port of call for all customer queries.

Unfortunately, the company does not provide a customer service contact phone number for which we have deducted some points from them. In our experience, it is just as easy to simply call casinos directly and speak to a member of staff.

However, we have to say that overall, our personal experience with Casumo’s customer service staff has been really positive and while they do not provide a phone channel, it places a lot of emphasis on its live chat support service.

Security and Responsible Gambling

The number one thing all UK players should be concerned about when visiting the best online casinos, is making sure that it possesses a valid licence from the Gambling Commission. Every casino wishing to provide online gaming services to the UK public must obtain this licence and consequently, they are subject to very close monitoring and regulation, giving players a lot of protection. These licences are displayed prominently on all trustworthy casinos.

If you can’t find it, you can also check the Gambling Commission website to see if a casino has a licence number. As you would expect, Casumo is fully licenced to operate in the UK. Player security and protection is a high priority for all top casinos and at Casumo it is no different. It employs SSL security, the industry standard for online security, securing customer data with 128-bit protection, which is above average for the industry.

In addition, as a responsible gambling provider, Casumo is dedicated to creating a safe environment for all of its customers. The operator features a Responsible Gambling section on its website called ‘Play Okay’, which aims to raise awareness to players of the importance of sticking to budgets and setting limits. However, should playing become too problematic, Casumo also promotes gambling help organisations such as GamCare, GamBlock and Betfilter.

Bonus Areas

Casumo has consistently been winning awards in the industry since its inception. In 2013, it won the Rising Star award at the EGR and have followed this success up with the Innovation in Casino and Mobile Casino Product of the Year awards between 2014 and 2017.

The operator frequently provides attractive offers for new players, while also additionally throwing in new weekly promotions as well. There are also the gamification bonuses and rewards that come through playing more games.

  • Awards . 3/3

  • Promotions . 3/3

  • Special Games . 1/2

  • Loyalty Scheme . 0/1

  • Extras . 1/1

  • Bonus Points . 8

Whilst the Casumo casino games are not unique to its casino, it does have one of the biggest collections of games available in the market today. To add to this, it features games from the most prestigious gaming software manufacturers in the industry. As a result, we have awarded them 1 point for special games.

Unfortunately, Casumo does not offer a specific loyalty scheme. However, we believe it makes up for this by the use of its gamification level up and rewards feature, which is a fantastic addition to the casino universe.

Conclusion – Top Notch Online Casino

This Casumo casino review has really highlighted the immense growth of a relatively young casino in a short space of time. Since its formation in 2012, the operator has gone from strength to strength and continues to create a legacy of success.

The Casumo games selection is colossal with over 860 titles to choose from. The website is easy to navigate and is compatible with most electronic devices. The emphasis on creating an adventurous and fun experience really shines through in the branding and design elements of the website, which adds to the overall enjoyment of the casino.

The software and security are top of the line and we were very impressed with the customer service lines on offer. The Casumo payout rates are spread across the mid-to-late nineties, making it highly competitive within the industry and an attractive proposition for payout savvy players.

Strengths and Weaknesses of Casumo
Major Strengths
  • Huge game collection
  • Top mobile casino
  • Instant-play
Minor Strengths
  • Gamification
  • Unique promotions
Major Weaknesses
  • No phone support
Minor Weaknesses
  • No scratch or arcade games
First-Deposit Bonus £100 + 50 Spins
Full T&Cs apply. *18+. New customers. Opt-in required. 50 Bonus Spins on “Big Bass Bonanza” at 10p per spin and 100% Deposit Bonus up to £100 on first deposit (payment method and play restrictions apply). Min. deposit £20. 30x wagering for Bonus Spins 30x wagering on Deposit + Bonus (game weighting applies). Max. £5/spin or £0.50/line.Offer ends in 7 days. Please gamble responsibly ? BeGambleAware.org T&Cs apply

The Casumo casino review did reveal a few weaknesses. The lack of phone support for customers was really disappointing to me. Whilst there is no doubting there has been a move towards live chat support these days, we have always found that talking to people and articulating your problems in person over the phone is the fastest way to resolve any issue. However, in the casino’s defence, its live chat support was of a really high standard when we tested it.

Whilst the game selection is undoubtedly a major plus for the website, we were disappointed by the lack of scratch and arcade games. These games have become increasingly popular with players these days. If these are the types of games you enjoy, then we would highly recommend checking out William Hill Casino, which has a wide variety of scratch and arcade games.

Despite these two shortcomings, overall, we were really impressed with Casumo and we are pleased to reward them with a top rating of 87 out of 100. If you’re interested in learning more, you can check out the best casino sites.

Scott Lawson, Author in online-casinos.com
Scott Lawson – Author and Casino Expert

This casino is one of our top choices for online gambling. It offers numerous casino games, safe payment methods, various software developers and more.

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Questions and Answers

If you have any questions about this Casumo casino review, please do not hesitate to get in touch with us. Please feel free to email us at [email protected]. Below are the answers to some of the more commonly asked questions from our readers.

Is Casumo Casino safe?

As we mentioned in our Casumo casino review, this operator is completely safe and trustworthy. It is also one of the top online sites in the world. Its security measures are a big factor to why we recommend that our users give it a try.

Which are the best Casumo casino games?

It depends on what preferences the players express. There is an abundance in the Casumo game catalogue and we believe there is a little something to satisfy each taste. Some of the best titles are Starburst, Prestige Roulette, Blackjack Double Exposure, Bonanza and more.

How good are the Casumo casino slots?

The Casumo casino slots selection consists of many player-favourite titles, including Gonzo's Quest, Book of Dead, Bonanza, Starburst, Game of Thrones 243 Ways, Jurrasic Park and many more. All games present with spectacular graphics and numerous exciting features.

Is there a Casumo no deposit bonus?

Unfortunately, no. The Casumo welcome package does not feature any no deposit bonuses. This gambling destination, however, does not intend to disappoint its customers and has numerous regular promotions for loyal gamblers available.

Are there Casumo free spins?

As we mention in our overview of Casumo casino, this operator offers 20 bonus spins on the “Book of Dead” slot by NetEnt. Of course there is a wagering requirement of 30x before you are allowed to take out your winnings.

Can I play at Casumo on mobile?

There is a spectacular Casumo mobile app, which has even received the EGR award for Mobile Casino of the Year. The app is highly intuitive, well-designed, fast and easy to work with.

Is there a Casumo live casino?

Yes! If you are a fan of receiving the real gambling experience from the comfort of your own home, you will most certainly adore the Casumo live games selection. There are 80 live tables at Casumo and most of them have been developed by Evolution.

Are the Casumo payouts legit?

Yes! The RTPs at Casumo, which range from 94% to 99%, are considered fair. This is a great indicator of the quality of every online casino. For individual slot games, you should look for an RTP of 97% and above.

How can I contact the Casumo online casino?

If you have a query and wish for it to be addressed, there are several ways you can contact Casumo casino. There is a 24/7 live chat, which is the best method for urgent matters. You can also contact them via email or simply check out their FAQ section.